Building a virtual knowledge base your field service techs will actually use
Best practices for knowledge sharing in field service are understood but too few companies are allocating the necessary resources, warns...
All van drivers must turn semi-pro
Light Commercial Vehicles (LCVs) are the lifeblood of the UK economy – it’s a sentiment we hear quoted all the time, and while...
Field Service News @ Service Management Expo – Stuart Brunger, Magenta
Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must...
Research Report: Field Service, Mobility & The Cloud (Part One)
Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service...
TomTom Telematics pilots connected cars
TomTom Telematics is using its fleet management expertise to develop connected car services. The first pilot is with a leading European...
Hands-On: Rugged computer buyer’s checklist
Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...
Top Ten Tech Trends for the Field Service Industry in 2015 – Part One Cloud, Wearable & NFC
The field service industries are often leading the way in terms of technology being used within enterprise. For example the wider world of...
Motion F5m tablet shipping again after sharing the stage with Xplore for the first time
Companies keen to deploy the Motion F5m tablet, who have been thwarted by lack of availability got some good news at last week’s...
Eight of ten truck standstills can be avoided with preventive maintenance
The number of unplanned truck standstills can be cut by 80 per cent. This is revealed in a study conducted by Volvo Trucks. In the long...
A tale of two markets? Field service and the rugged tablet
Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...
