Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must have the basic technologies such as scheduling and routing in place first before they explore these emerging technologies argues Magenta’s Stuart Brunger when we caught up with him at the Service Management Expo 2015
In this excerpt, Ben Baum, Durabook, discusses how different engineers and technicians, even within the same workforce, still often require different devices to support them in their roles.
BT enters phase two of its Green Tech Innovation Platform programme to uncover new tech that could help manufacturers become more sustainable by announcing digital start-ups RIIICO, Sensorfact and Circularise.
Ben Baum, Durabook, discusses the importance of genuine third party testing to ensure devices are up to the rigours of day to day field service.
Ben Baum, Durabook, discusses the meanings of some of the often confusing technical specifications of rugged devices.
Editor-in-Chief, Field Service News
Editor-in-Chief and Founder of Field Service News. Kris is widely acknowledged as one of the leading commentators and analysts on the global field service sector and is popular international speaker at key industry events.
