FSM Technology

Here you will find news and features about Field Service Management Technology

FSM Technology, News

New Salesforce Field Service Innovations Bring the Power of AI to the Mobile Workforce

Salesforce have recently announced new AI-powered Field Service innovations to help organizations across industries streamline field...

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Roxtec upgrades to IFS Cloud to drive efficiencies and reduce costs

ERP solution will enable Swedish sealing solutions specialist to remain evergreen and add new functionality as and when required

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Webfleet sets new GUINNESS WORLD RECORDSâ„¢ title for driving 311.18 miles – the greatest distance travelled by an electric van on a single charge

Webfleet, Bridgestone’s globally trusted fleet management solution, has smashed the GUINNESS WORLD RECORDS title for the greatest...

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Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments

Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments In the face of global recession and economic...

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Integrating Customer Experience and Employee Experience

Integrating Customer Experience and Employee Experience Throughout this series of articles, we have consistently emphasized the importance...

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Emphasizing Value Conversations and Defining ROI

Emphasizing Value Conversations and Defining ROI In the penultimate feature in this series, we look at the critical but often...

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Concept Academy – a new approach to field service recruitment

Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.

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Selecting the Field Service Solution Providers That Fit With Your Organisation

When budgets are being cut both internally and amongst our customers investing in new systems and solutions is often something that many business will put on hold. However, for field service organisations investing now could be the key to survival… 

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IFS delivers 38% YoY revenue growth with sharp rise in demand for its AI capabilities

Mix of Cloud revenue up 55% YoY and ARR up 55% YoY signal robust forward performance and Software revenue up 44% YoY as IFS continues to lead in ERP, EAM, FSM and ESM.

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Identifying the Tools that will Unlock Productivity

Identifying the Tools that will Unlock Productivity Having explored the importance of maintaining operational effectiveness, work-life...

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