FSM Technology

Here you will find news and features about Field Service Management Technology

Feature, FSM Technology

Another Twist in the Tale: What PTC’s acquisition of ServiceMax means for the field service sector

Kris Oldland, Editor-In-Chief, Field Service News reflects on his discussion with ServiceMax CEO Neil Barua on their acquisition by PTC

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Feature, FSM Technology

Great technology is the empowering element, but people are always looking at the solution

Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service operations to drive efficiency.

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Feature, FSM Technology

The Changing Landscape of FSM Solutions

Mark Brewer, IFS, discusses how technological advancement is rapidly changing the landscape of field service management solutions.

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FSM Technology, News

Getac Next Generation B360 Laptops set new standard for Fully Rugged computing performance

Getac has launched its next generation B360 and B360 Pro fully rugged laptops, delivering exceptional connectivity, reliability, and computing performance to professionals working in challenging environments.

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Feature, FSM Technology

Best of breed? Platform? Why not best-of-suite?

Mark Brewer, IFS, discusses how organizations and customers approach the perennial challenge of having an integrated best-of-breed or taking the risks of acquiring a platform and how we can move forward with a ‘best-of-suite’ approach.

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FSM Technology, News

Your Housing Group boosts field force efficiency and resident experience with FLS

Discover how Your Housing Group (YHG) enhanced field force efficiency and resident experience with FLS VISITOUR, a dynamic scheduling solution, leading to a 25-32% increase in productivity and streamlined operations in the UK housing sector.

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FSM Technology, News

Bridgestone introduces new portfolio of AI-powered advanced data solutions to provide digital insights into the condition and quality of roads

Bridgestone’s new AI-powered data solutions provide digital insights into the condition and quality of roads. The new portfolio of solutions apply Artificial Intelligence to define the severity of road damage helping to prevent accidents as well as tyre and vehicle damage

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Feature, FSM Technology

What is driving IFS’s consistent acknowledgment as an industry leader?

Mark Brewer explains how IFS approaches its continuous improvement journey and how the company has maintained both its vision and the ability to follow through and deliver.

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FSM Technology, News

Norgren Selects Syncron for Pricing Intelligence Driven by AI/ML for Greater Profitability

A global leader in motion and fluid control technologies implements Syncron Price to automate and optimize dynamic pricing.

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Feature, FSM Technology, Home

Is a lack of diversity adding to the field service workforce shortage?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing the time from hiring to field

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