New Syncron Research Shows the Current State of Aftermarket Service and Opportunities for Optimization
Recent Syncron study, a comprehensive analysis of aftermarket service today, includes data and insights from 500 service and supply chain leaders across Europe and the United States.
The need to remove business silos to establish effective servitization
Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver true servitized service solutions.
Building resiliency in your aftermarket service business – Join Syncron’s upcoming LinkedIn Live event
Join Syncron for an insightful LinkedIn Live event on April 20th to learn more about building resiliency in your aftermarket business.
Why we should approach servitization as a spectrum rather than a journey
Discover why servitization should be seen as a flexible spectrum of service offerings tailored to client needs, rather than just a journey toward outcome-based services.
Building a Sense of Community Amongst Our Field Service Workers
In this article, we explore the challenges of building a sense of community among field service workers and discuss how digital transformation can help to create a more engaged and motivated workforce.
IFS appoints Matthias Heiden as Chief Financial Officer
IFS, the global cloud enterprise software provider, announces the appointment of Matthias Heiden as its new Chief Financial Officer.
Service Contracts Drive Value and Growth – Join Syncron’s LinkedIn Live event
Join Syncron for an exclusive LinkedIn Live event on March 29th to explore the latest strategies and technologies for maximizing service contract performance.
2023 Benchmarks Presentation & Discussion – Cost per Solution
Sidney Lara, Service Principal at Aquant, discusses how field service organizations can reduce the gap between best and worst.
Gomocha Launches New Website
Known for its white glove service, a new user-friendly website was overdue.
2023 Benchmarks Presentation & Discussion – Understanding Cost per Resolution
Sidney Lara, Service Principal at Aquant, Sidney Lara discusses the findings from Aquant’s 2023 Service Intelligence Benchmark Report and explains why Cost per Resolution (CPR) is a key indicator for service operations but also an important tool in service sales.
