FSN Debate: Is Spare Parts Revenue Under Threat?

This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.

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Format: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief, Kris Oldland with opportunity for questions from the audience.

Duration: One hour

Key questions we will be addressing:

• Does embracing servitization mean accepting we will be cannibalising our spare part revenue?
• Did the pandemic expose the inherent risk in adopting a centralised/globalised parts logistics approach?
• Is it possible to effectively combat third-parties replicating our spare parts?
• Is the increase in last-mile delivery making costs for parts logistics more challenging than ever?
• What threat does sustainability regulation around refurbished parts pose to service revenue?