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Feature, FSM Technology

Breaking CRM Silos: How Enterprise-Wide Intelligence Drives Growth

When organizations move from fragmented systems to a unified, intelligent solution, they unlock the power to predict demands, synchronize teams, and scale in alignment with customer expectations.

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Aftermarket, Feature

Beyond the Break-Fix: Why Predictive Maintenance Is Redefining the Aftermarket

From crude signals to smart systems, Johann Diaz shares how predictive maintenance is transforming aftermarket service—from emergency response to strategic foresight.

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Feature, Spare Parts

Green Metrics in the Grey Zone: Rethinking Spare Parts Planning for a Sustainable Future

How sustainable spare parts planning boosts efficiency, cuts emissions, and supports ESG goals.

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Feature, Spare Parts

Sustainability in Spare Parts: Strategy or Strain?

Can sustainability and efficiency coexist in spare parts? Explore how smart planning can reduce waste and boost resilience in manufacturing supply chains.

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Feature, Pricing

Real-Time Margin Management in Manufacturing: Operationalising Profit Protection

Why real-time margin management is key to profitability in volatile manufacturing markets—and how to operationalise it.

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Feature, Pricing

Strategic Pricing for Sustainability: Your Next Competitive Advantage

Strategic Pricing for Sustainability: Your Next Competitive Advantage Sustainability is no longer a side note—it’s a strategic must....

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eCommerce, Feature

Returns Are Killing Your Margins – And You’re Making It Worse

Returns are the dirty secret of e-commerce—clogging up warehouses, slashing margins, and frustrating customers. But what if you’ve been thinking about them all wrong? Here’s how the smartest brands are flipping the script.

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Feature, Spare Parts

Building a Resilient Spare Parts Supply Chain: Strategies to Stay Ahead of Disruptions

Supply chain disruptions are inevitable, but smart businesses build resilience. From diversifying suppliers to leveraging AI for real-time risk monitoring, learn how to create a supply chain that adapts and thrives—no matter the challenge.

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Aftermarket, Feature

Real-Time Insights: Automating Your Aftermarket Feedback

Aftermarket service is evolving from reactive fixes to proactive solutions. With IoT sensors, AI-driven analytics, and real-time data, companies can predict failures before they happen—minimizing downtime and maximizing customer satisfaction.

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Aftermarket, News, Service Leadership

Syncron Appoints Claire Rychlewski as Chief Revenue Officer

Syncron, the leading provider of aftermarket service lifecycle management (SLM) solutions, announced that Claire Rychlewski has joined the Syncron executive leadership team as Chief Revenue Officer (CRO) to accelerate revenue growth in burgeoning aftermarket service lifecycle management market.

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