Tag: Cognito

Feature, Service Operations

Delight or disappoint – it’s time to choose

Laurent Othacéhé, CEO of Cognito iQ explores the importance of going beyond meeting customer expectations and ensuring you are delighting...

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#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2016)

The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...

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News, Service Operations

Cognito appoints Laurent Othacéhé as CEO

Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...

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