Take One: Using Video to prove compliance
Mark Homer, Managing Partner, Field Service Associates makes the case for the use of video as a key compliance tool
June 10, 2022
Mark Homer, Managing Partner, Field Service Associates makes the case for the use of video as a key compliance tool
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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