Tag: Customer Data

Premium Resources, Servitization and Advanced Service Design

White Paper: Defining service excellence in twenty-first-century business (2015)

White Paper: Defining service excellence in Twenty-First-Century business (2015) We often talk about how modern technology has dramatically improved the way field service operates.    However, whilst the improvements in technology have enabled us to see increased field service efficiency and productivity, the flip side of the coin...

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