Tag: Field Service Management

Feature, Service Strategy

Benefits of Effective Knowledge Transfer for Field Service Management

In this feature from a recent white paper, published in partnership with Gomocha, we analyze why knowledge transfer is a critical component of successful field service management.

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Feature, Service Strategy

Challenges in Establishing Effective Knowledge Transfer Systems for Field Service Teams

In this feature from a recent white paper, published in partnership with Gomocha, we discuss challenges service organizations face regarding knowledge transfer.

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Feature, Service Strategy

Knowledge Transfer in Field Service Management: Challenges and Opportunities

What are the challenges and opportunities offered by knowledge transfer in field service management? We discuss the topic in-depth in our latest white paper, published with Gomocha.

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Premium Resources, Resources, FSN Free, Service Strategy

White Paper: Knowledge Transfer – The Art of Information

In the latest FSN white paper, in partnership with Gomocha, we explore the challenges and opportunities associated with effective knowledge transfer in field service management.

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News, Service Leadership

Tom Cameron becomes OverIT’s new Chief Revenue Officer

OverIT appoints Tom Cameron as their new Chief Revenue Officer. With his 20+ years of B2B software experience, he will play a critical role in driving sales to accelerate growth and increase sales efficiency.

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Digital Transformation, News

OverIT Next-Gen FSM Platform 2023 Wave One

OverIT announced the first release of the year. The Next-Gen FSM Platform 2023 Wave One accommodates customers’ needs helping them expand FSM and LAM features in scheduling & dispatching and mobile empowerment areas.

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News, Service Operations, Service Strategy

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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Digital Transformation, News

Siemens welcomes OverIT to its grid software ecosystem of partners

Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.

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News

PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax

Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.

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FSM Technology, News

OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row

OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.

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