Delight or disappoint – it’s time to choose
Laurent Othacéhé, CEO of Cognito iQ explores the importance of going beyond meeting customer expectations and ensuring you are delighting...
Cognito appoints Laurent Othacéhé as CEO
Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...
#fsn20 The twenty most influential people in field service (2015)
The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...