Tag: Manuel Grenacher

News, Service Strategy

The crowdsourced tech: a new way to deliver on-demand field service?

Manuel Grenacher, CEO Coresystems takes a look at how crowdsourcing could potentially be a revolution in delivering field service as and when it’s needed… Imagine a customer calls your customer service line and says he has a problem with his router. He wants someone there to fix it, and he wants them there yesterday. They’re...

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