Digital Symposium, Premium Resources
January 15, 2021
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium Clay Barker to discuss adoption of remote service technology
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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