Month: April 2016

FSM Technology

ServiceMax Accelerates Field Service Business Results with Spring ‘16 Release

New products include Service Performance Metrics, the mobile Field Service app, and Catalyst, a new implementation package based on industry best practices

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FSM Technology, News

Salesforce launches their own FSM solution – Field Service Lightning…

Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies, enabling companies to deliver connected, intelligent customer service from phone to field… Salesforce one of the world’s leading CRM companies, announced this month the launch of Field Service...

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Digital Transformation, Feature, Service Operations

What impact will the IoT have on field service operations?

With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors to IoT adoption within our industry. Mark Homer, VP of Global Customer Transformation for ServiceMax reflects on just how big an impact IoT can have for field service companies…

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