Digital Transformation

Content that is about digital transformation in the field service industry

Digital Transformation, Feature, FSM Technology

Beyond the Binary Code: A Holistic Framework for Field Service Management Software 

Beyond the Binary Code: A Holistic Framework for Field Service Management Software In this series of articles that are serialized from an...

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Digital Transformation, Feature

The new field service paradigm will be built on IoT

The next paradigm will be built on the Internet of Things With the field service sector in a period of flux, evolution, and disruption, it...

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Digital Transformation, Feature, FSM Technology

Generative AI – The Key to Operational Excellence

Generative AI – The Key to Operational Excellence In this series of articles that are serialized from an exclusive new Field Service...

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Digital Transformation, eCommerce, Feature

eConnect – After Hours 24: Sami Helin, Coveo

eConnect After Hours 24: Sami Helin, Coveo Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely...

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Digital Transformation, Feature

Disruption In The Field Service Sector, With Workforce Shortage At Its Heart

A Maelstrom of Disruption for the Field Service Sector, With a Workforce Shortage Crisis at its Heart We are arguably in the midst of the...

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Digital Transformation, Feature, FSM Technology

Will A Generative AI Revolution Deliver Genuine Field Service Excellence?

The Generative AI Revolution in Field Service In this series of articles that are serialised from an exclusive new Field Service News white...

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Digital Transformation, eCommerce, Feature

eConnect After Hours 24: Vincent Van Hellemondt, Valtech

eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

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Digital Transformation, News

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…

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Digital Transformation, News

GenAI dawns new era in Industry 4.0, says GlobalData

As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to redefine operational processes across diverse sectors.

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Digital Transformation, Feature, Service Strategy

Where is the Return on Investment when it comes to remote service strategies?

Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...

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