The fundamental principles that must be applied to driving remote service adoption
The fundamental principles that must be applied to driving remote service adoption Konica Minolta’s Ged Cranny, Zdenek Vrbka and...
Will remote-first as a default become the prevalent means of delivering service?
Will remote-first as a default become the prevalent means of delivering service? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
Using Data to Bring Departments Together
Often when we talk about data, the conversation can become centred around the value of establishing a ‘360-degree view’ of the...
Why the adoption of remote service began long before the pandemic for Konica Minolta
Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and...
BearingPoint and IFS joint venture confirmed: Arcwide to launch in April 2022
BearingPoint and IFS today announced that they have formed a joint venture named Arcwide. The new firm will be formally launched in April...
The Challenges of Connecting Legacy Machines
While the race to full connectivity and occupying our place within Industry4.0 is on the top of almost all companies operating a field...
Quality Assurance: How Can You Ensure You Meet Service Excellence on Every Visit
There is little doubt that a great customer experience helps field service organisations move towards the goal of customer success and...
Konica Minolta on why remote-first became their default
Konica Minolta on why remote-first became their default. Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...
Can Data Bridge the Generational Gap?
The two generations that now co-exist within the field service workforce, the ageing ‘boomer generation and the millennial generation...
EDF Renewables UK chooses IFS Cloud to Power Ambitious Green Energy Growth Plans
IFS, the global cloud enterprise software company, today announced that EDF Renewables UK and Ireland, the leading renewable energy...
