The granularity of asset data
The granularity of asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax...
Post Script: A few questions for reflection on how IoT could improve your service operations
Post Script: A few questions for reflection on how IoT could improve your service operations In this series, we have put forward a simple...
Can asset data help us become more sustainable?
Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
Is the sharing of asset data correlated with servitization?
Is the sharing of asset data correlated with servitization? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...
Knowledge as a Service Differentiator
One of the outcomes of the over-arching trend of outcome-based service becoming a key revenue strategy is that field service has also...
Joining the dots of service excellence with asset data
Joining the dots of service excellence with asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...
Connected Field Service: IoT and Improving Customer Success
Connected Field Service: IoT and Improving Workforce Management As we have already seen so far in this paper, each of the three pillars of...
International Drilling Contractor Borr Drilling Selects IFS Cloud
IFS, the global cloud enterprise software company, today announced international offshore drilling contractor Borr Drilling is upgrading...
Will an economic downturn drive field service as a revenue generator
Will an economic downturn drive field service as a revenue generator Field Service News and ServiceNow have recently partnered on an...
The experience economy will lead to a need for better customer relationships
The experience economy will lead to a need for better customer relationships Field Service News and ServiceNow have recently partnered on...
