The types of technology that are being utilised in remote service delivery
January 12, 2023
Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.
Digital Transformation
Is a lack of trust in data holding us back?
January 11, 2023
We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data
The importance of the on-site service call in an increasingly digital world
January 7, 2023
We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service visit offers is now more important than ever.
Are Digital Transformation Initiatives Stalling?
January 4, 2023
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals
December 19, 2022
ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution.
Optimal technology solutions in the telecommunications sector
December 15, 2022
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.
Remote assistance to field workers, leveraging Augmented Reality and fostering innovation
December 8, 2022
Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support its maintenance staff working in the field in Mexico, Chile, and other locations.
Identifying the challenges that telcos face
December 8, 2022
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.
Siemens welcomes OverIT to its grid software ecosystem of partners
December 1, 2022
Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.
IFS helps deliver at the Moment of Service this Christmas
December 1, 2022
IFS reveals the biggest brand win in history, as they are announced as the official Field Service vendors for Father Christmas and his well-known global business, Claus Corp.
