How much harder is it to attract new technicians today than it was in the past?
Ben Baum, Durabook explains how the case of Total Cost of Ownership has evolved beyond the lifecycle of the devices and includes productivity of our field techs
Durabook Upgrades R11L Rugged Tablet With Intel’s 12th Gen CPU
The newly upgraded R11L 11” fully rugged tablet now comes equipped with the latest 12th Gen Intel® Pentium Gold processor, combining computing performance with ultra-affordable, feature-rich functionality for the modern professional
Just 16% of utilities driven by customer experience when adopting software despite rise in cost of living
Yet 76% are actively automating customer experience as crisis ramps UK.
A Robotic Future: How to Choose an FSM AI Solution That Actually Works
Benjamin Fielding, Research Editor at CompareSoft, discusses how field service organisations can choose the right AI solution that’s most suitable for their operations.
New sponsorship underway for IFS Cloud Cable Car
Technology Company IFS begins sponsorship of London’s only cable car with a new eye-catching design featured on all the cabins and terminals.
IFS Cloud October 2022 release to accelerate business automation and boost companies’ advanced analytics capabilities
The release includes over 340 new features and advancements that will accelerate our customer’s journey to digitalization.
The difference in the lifecycles of consumer and enterprise mobile computing devices
Ben Baum, Durabook discusses the differences in the lifecycle of the consumer and rugged devices designed to meet the rigours of field service operations.
Understanding that different engineers may require different devices – even in the same organisation
In this excerpt from that full length interview the two discuss how different engineers and technicians, even within the same workforce, still often require different devices to support them in their roles.
Understanding the day-to-day use of remote service tools in service delivery
We hear from Martin McLean, Konica Minolta, about the practicalities of day to day use of AIRe Link solution they use to deliver remote service
Webfleet partners with Muses to offer integrated telematics solutions
Webfleet enables Muses to monitor fleet health and schedule predictive maintenance, while Muses’ customers have access to the full Webfleet suite to optimise fleet efficiency and reduce cost.
