FSM Technology

Here you will find news and features about Field Service Management Technology

FSM Technology, News

Webfleet helps Wren Kitchens boost fleet mpg

Wren Kitchens has improved its mpg efficiency since installing a fleet management solution combining Webfleet, Bridgestone’s trusted fleet management solution, with Paragon routing and scheduling software.

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Why the employee experience must be factored into modern FSM thinking

Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more vertically-focused industry.

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Future-proof technology for the oil & gas and utility industry

The team at Durabook shares how placing technology at the core of their strategy, can help organizations streamline processes, enhance safety, and operate more efficiently.

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FSM Technology, News

Join IFS and Electrolux for an Insightful Webinar on Dynamic Scheduling and Customer Centricity

Discover how Electrolux is transitioning from manual to automated scheduling and the impact that dynamic scheduling solution can have on your organization’s service delivery.

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Another Twist in the Tale: What PTC’s acquisition of ServiceMax means for the field service sector

Kris Oldland, Editor-In-Chief, Field Service News reflects on his discussion with ServiceMax CEO Neil Barua on their acquisition by PTC

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Great technology is the empowering element, but people are always looking at the solution

Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service operations to drive efficiency.

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The Changing Landscape of FSM Solutions

Mark Brewer, IFS, discusses how technological advancement is rapidly changing the landscape of field service management solutions.

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FSM Technology, News

Getac Next Generation B360 Laptops set new standard for Fully Rugged computing performance

Getac has launched its next generation B360 and B360 Pro fully rugged laptops, delivering exceptional connectivity, reliability, and computing performance to professionals working in challenging environments.

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Best of breed? Platform? Why not best-of-suite?

Mark Brewer, IFS, discusses how organizations and customers approach the perennial challenge of having an integrated best-of-breed or taking the risks of acquiring a platform and how we can move forward with a ‘best-of-suite’ approach.

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FSM Technology, News

Your Housing Group boosts field force efficiency and resident experience with FLS

Discover how Your Housing Group (YHG) enhanced field force efficiency and resident experience with FLS VISITOUR, a dynamic scheduling solution, leading to a 25-32% increase in productivity and streamlined operations in the UK housing sector.

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