Maintaining Service Standards Across a Dealership Network
Maintaining Service Standards Across a Dealership Network As part of our partnership with Field Service Asia and just ahead of their...
Farewell to One of the Very Best
It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly passed...
Now is the Time for Strong, Decisive Leadership
Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a new normal that was...
Mental Health: Understanding the Change Curve we are all Going Through
We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play;...
An Open Letter to the Field Service Sector
An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his thinking...
Can Entrepreneurialism be Added to Corporate DNA?
Kris Oldland, Editor-in-Chief, Field Service News, talks to author of best-selling book Competitive People Strategy and ex CEO of the...
Benefits of the Rapid Evolution We’ve All Endured
In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...
Identifying Organisational Culture in Business
Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...
A Challenge Greater Than Anything We’ve Known
While the hope of a V-shaped dip in the economy is still a possibility, we cannot underestimate the sheer magnitude of the economic impact...
Five P’s to Post-Covid Service Resilience
Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...
