How we create our future – Services in Rolls Royce
Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s Defence...
The power of the field service engineer… (if he’s allowed to think for himself)
The field service engineer fulfils a unique role in an organisation – directly interacting with customers more than most people within...
Building a service business from scratch…
12/06/2014 22:15 Whilst building a service business entirely from scratch might seem like a dream for many Service Managers when facing the...
Extreme weather events: The mission critical role of field service management technology in helping to restore normalcy
12/06/2014 22:13 More and more extreme weather events are occurring around the globe and the UK in particular has experienced a...
All about…. The Service Community
All about… The Service Community: “The Service Community is made up of people interested in finding out more about the...