e-Book: 5 KPIs Service Leaders Need to Measure in 2022
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
White Paper: Service Management Buyer’s Guide
Find the technology to meet your ambitions. The latest IFS Service Manager’s Buyers Guide is now available on Field Service News.
Measure What Matters: Aquant’s 2022 Medical Device Service Benchmark Report
Aquant’s 2022 Service Intelligence Benchmark Report for the Medical Device Industry An analysis of field service performanceand...
Industry Interviews: Dave Gordon, Rolls Royce (Part Two)
11/09/2014 22:19 Part Two of an exclusive Field Service News interview with Dave Gordon, Rolls Royce. Here Dave speaks about how he...
Connected Service : From Reactive to Dynamic Collaborative Resolution
White Paper: Connected Service – From Reactive to Dynamic Collaborative Resolution Written by: Aly Pinder, Program Director, Service...
White Paper: Guide to Mobile IoT
White Paper: Guide to Mobile IoT New white paper published by Telenor offers much needed detail to a growing area of importance for field...
What does the rise of remote service mean for on-site delivery?
What does the rise of remote service mean for on-site delivery?
E-Book: Beyond NPS – How AI Creates Memorable Customer Experiences
e-Book: Beyond NPS – How AI Creates Memorable Customer Experiences (2021) Effortless interactions are the key to winning hearts and...
Aquant Launches New AI Tool, Service Insights
Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021)
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021) Today’s service workforce is...
