The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021)
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021) Today’s service workforce is...
White Paper: The 2020 Service Intelligence Benchmark Report
White Paper: The 2020 Service Intelligence Benchmark Report (2020) This data report published by Aquant, now available at Field...
White Paper: The Service Leader’s Guide to Workforce KPIs
White Paper: The Service Leader’s Guide to Workforce KPIs (2020) The service landscape is facing a dramatic transformation that...
White Paper: Solving the Field Service Skill Gap with Artificial Intelligence
White Paper: Solving the Field Service Skill Gap with Artificial Intelligence (2020) Field service teams are in flux. The existing drain to...
The Emergence of a New Tier of Service Support?
The Emergence of a New Tier of Service Support?
One in three UK businesses slow to adopt new technology
Almost a third of businesses (31 per cent) admit being slow to adopt technological innovations, according to a new study1 by TomTom...
Advanced Services in UK road transport
Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change...
Trimble Horizon—a New Cloud Platform for Field Service Management
Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the...
The skills tomorrow’s field service engineer will need…
From Tesla’s electric cars to Siemens’ MRI machines, high-tech devices gather all kinds of data to indicate equipment health. Is the...
