US Session: Did the Pandemic Expose the Risk of Outcome Base-Services?
US Session: Did the Pandemic Expose the Risk of Outcome Base-Services?
FSN Debate sessions revolve around an interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces with opportunity for questions and input from the audience as well. In this debate we will be discussing the impact on the move to servitization the pandemic has had and whether this has made the prospect of full outcome-based service models too risky.