OverIT, the global FSM software company, announced it has been named to the Leaders Category in the IDC MarketScape: Worldwide Field Service Management Solutions for Utilities 2022 Vendor Assessment (Doc #US47455521e, January 2022).
OverIT was recognized by the IDC MarketScape as a Leader due to its solid expertise in addressing utility-specific needs in the field services space, with over 20 years of domain experience and over 150 implementations of FSM among utilities. OverIT’s mobile solution offers end-to-end FSM functionalities with dedicated capabilities for multiple industries, including utilities. Moreover, the report notes OverIT’s Next- Gen platform has been already deployed in over 33 countries around the world.
“It is a great honor to be named a Leader again1,” says Paolo Bergamo, CEO at OverIT. “Our customers trust their FSM mission-critical operations with us for three major reasons: a complete platform solution for Utilities, world-class expertise on GIS and linear assets, and thousands of implementations in this industry. We believe we are the best tech partner in the space!”
The IDC MarketScape provides electric, gas, and water utilities with critical information for assessing FSM solutions. This IDC MarketScape evaluates vendors in the utility industry’s FSM space through a qualitative and quantitative assessment of their capabilities and strategies. It aims to aid utilities in deciding their current or future FSM implementations and assist vendors in understanding the competitive landscape.
“Field service and mobile WFM continue to be at the forefront of utilities digital transformation,” says Jean-François Segalotto, associate research director, IDC Energy Insights. “Infrastructure operators around the world are faced with challenging price controls, demanding much greater operational efficiency. Suppliers launching new products beyond commodity must provide a seamless service, from the back-office to the field. This study shows how technology providers are a real driving force behind change in the utilities operating models for asset- and service-based companies alike. With the breadth of its functionality and depth of its industry expertise, OverIT is positioned to help utilities on their journey to operational excellence, from field service organization to mobile execution and worker augmentation.”
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