How To Improve Your Field Service Management Software
Managing your workforce involves many moving pieces. In this article we look with the team at Aquant at how field service management software can help organizations process job orders, automate scheduling, keep track of service and repair tasks, manage customer service contracts, and more.
Can You Train Entrepreneurialism?
Prof Dr Shaun West and Kris Oldland discuss entrepreneurialism and reflect on the possiblity to train people on how to become successful entrepreneurs.
OverIT Next-Gen FSM Platform 2022 Wave Three
OverIT Next-Gen FSM Platform 2022 Wave Three unleashes its full potential, offering a tailor-made FSM solution built to satisfy customers’ needs, maximize business efficiency, and improve customer experience.
Keeping pace with the evolution of rugged technology for operational success
Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the evolving landscape and identifies the key factors organisations should consider when investing in the latest rugged technology.
First full-electric Volta Zero drives off the production line in Steyr, Austria
The first Volta Zero vehicle has been completed at the company’s contract manufacturing facility in Steyr, Austria.
Volta Trucks calls for greater ambition in the UK Government Transport Decarbonisation Plan
Volta Trucks has issued a guarded welcome to the publication of the UK Government’s Transport Decarbonisation Plan, but has called for a greater level of ambition to tackle the climate and air quality emergency faced by the environment.
The Panasonic Rugged Handheld Loved by Postal and Last Mile Delivery Workers Gets a Powerful Refresh
The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.
The Resilience of Service Businesses During Economic Downturns
Prof Dr Shaun West and Kris Oldland reflect on how service businesses have been resilient during tough times over the years, such as the pandemic and economic crises.
Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers
Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.
How Can We Define Advanced Services
Prof Dr Shaun West, University of Lucerne, joined us on the Field Service News Digital Symposium and provided his perspective on how we can define advanced services today.
