Benchmarking Report: 2022 Service Intelligence Report
Benchmarking Report: 2022 Service Intelligence Report Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service performance and customer satisfaction in a year of talent shortage, COVID service pivots, and shifting customer...
Measure What Matters
Is Your Organisation in Tune With Customer Expectations? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service performance and customer satisfaction in a year of talent shortage, COVID service pivots, and shifting customer...
Look Beyond your KPIs
Will the Skills Gap impact your business? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service performance and customer satisfaction in a year of talent shortage, COVID service pivots, and shifting customer demands. In this...
Is Your Organisation in Tune With Customer Expectations?
Is Your Organisation in Tune With Customer Expectations? In this article, we discuss the findings of Aquant’s 2022 Service Intelligence Benchmark Report and look at some key observations about service performance from the customer’s perspective… The last two years were extremely difficult for the service industry—and...
Service Benchmarks Across 5 Key KPIs
What do your KPIs not tell you? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service performance and customer satisfaction in a year of talent shortage, COVID service pivots, and shifting customer demands… In...
