Tag: Kieran Notter

Feature, Leadership, Analysis

A personal note of thanks to a true friend to the industry

A personal note of thanks to a true friend to the industry It was my honour to host the inaugural European Field Service Awards recently. This was an event that was hosted, to a degree, because we knew we had to bring the industry together again in person – to trade stories from the last …...

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FSN Research

What are the Must-Have Skills for Modern Field Service Engineers?

The Changing Face of the Field Service Engineer

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Feature, FSN Research, Service Operations

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings of an exclusive independent research conducted by Field Service News and sponsored by ServiceMax from GE Digital. In this excerpt from the full one-hour long webcast, Oldland and...

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