Understanding the maturity level of service operations
March 16, 2023
In the fourth feature from a recent FSN Research paper, published in partnership with GPS Insight, we explore the maturity of service offerings
FSN Research
Does asset data analysis require fresh technology or fresh processes?
July 19, 2022
When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?
A period of transition where asset data is collected through multiple sources
July 12, 2022
In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.
A key correlation between the extended use of asset data and wider business success
July 5, 2022
In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.
Understanding what effective use of asset data looks like
June 28, 2022
In this phase of our research study, conducted in partnership with ServiceMax, we shifted our attention towards how field service companies were utilizing data within their organization.
Identifying the biggest change in the industry for customer requirements
June 21, 2022
In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.
Identifying the biggest change in the industry for field service providers
June 14, 2022
We know that our industry has changed significantly after the events of the last two years. However, have we just seen the acceleration of a journey down a path we were already on?
What are the key take-aways from this study into the use of asset data in field service?
May 20, 2022
What are the key take-aways from this study into the use of asset data in field service? What are the key take-aways from this study into the use of asset
It is no longer a question of why asset data should be shared across a business but instead it is how?
May 18, 2022
It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations and technology, two
The positive correlation between the wider distribution of asset data and improved service delivery
May 16, 2022
The positive correlation between the wider distribution of asset data and improved service delivery In a changing world of operations and technology, two key topics dominate the discussions within the
