In the first of a new series of features with GPSInsight we review the findings of an exclusive FSN Research Study into the relationship between Fleet Management & Field Service
An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes to the existing
structure of the organisation.
In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.
What are the key take-aways from this study into the use of asset data in field service? What are the key take-aways from this study into the use of asset
Does the flow of asset data and cross department collaboration plot the path towards servitization? In this final article in our series based on the latest Field Service News Research
The Perception of Field Service from Other Business Units In this latest article in our series based on the latest Field Service News Research study hosted in partnership with ServiceMax,
Discovering servitization in the new normal FSN Research recently undertook a detailed study in partnership with HSO to understand precisely what CSAT metrics are being tracked by field service organizations.
To be used effectively data must break free of silos. In a new series of features from the latest Field Service News Research study hosted in partnership with ServiceMax, we
Innovation through co-creation FSN Research recently undertook a detailed study in partnership with HSO to understand precisely what CSAT metrics are being tracked by field service organizations. At the
How different is the future? Within this series of features, we have already seen several key trends emerge from the data revealed from the field service companies within our response group…
