Tag: Mike Shields

#FSN20, Trending, Feature, Service Operations

Is The Only Way To Connect With Your Technicians Through An App?

Is The Only Way To Connect With Your Technicians Through An App? Steve Zannos, Senior Director of Customer Care at Electrolux, suggests an open channel of communication between corporate leadership is crucial and urges senior execs to join their team in the field more often as well…   Today, there is so much technology that...

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#FSN20, Trending, Digital Transformation, Feature

3D Printers: The Future?

3D Printers: The Future Mike Shields, Technical Director at DMS Systems Ltd and Centrex Print Services brings us an in depth look at the potential power of 3D printing across multiple sectors… 3D Printing has developed into a diverse market, offering solutions for home or office use all the way up to large scale industrial …...

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