The Biggest Immediate Change we will see in the Aftermath of Covid-19 The language around the impact of the Covid-19 crisis has been...
Delivering Service in a World of Zero-Touch Requirements
How has Covid-19 Impacted our Relationship with our Engineers
Transactional vs Partnership-Based Relationships
Has the Pandemic Shifted the Value Perception of Field Service?
The Financial Impact of Lockdown
Digital Transformation is Accelerating, But How?
The Changing Dynamic Of Customer Relations In A Post-Pandemic World
Unprecedented Times, Untold Innovation
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies....