What Shifting Left Means For Service Organizations
Shorten the service lifecycle, improve customer relationships, and reduce service costs.
Why Your Organization’s Skills Gap is Contributing to Skyrocketing Service Costs
Discover how the growing skills gap in the service industry is driving up costs and affecting customer satisfaction. Learn the key factors contributing to this issue and explore actionable solutions for businesses to bridge the gap and maintain a competitive edge.
Selling Service: Inside Philips’ Unconventional Team Structure
Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.
Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders
Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.
How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?
Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.
Gain Deeper Service Insights With These Three Data Entry Best Practices
Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.
