Tag: Service Operations

Feature, Service Operations

Is the lingering impact of the pandemic driving remote service?

Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or if organizations have seen the actual benefits of the remote service approach.

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Digital Transformation, Editor's pick, Feature, Home Page, Editor's Pick

The data in remote service offers powerful transparency

Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.

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Feature, Home Page, Analysis, Service Strategy, Analysis

Selling Service: Inside Philips’ Unconventional Team Structure

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.

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News, Service Operations, Service Strategy, Analysis

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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Digital Transformation, Editor's pick, Feature, Home Page, Analysis

The new skill sets that are required by remote service technicians

Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.

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Digital Transformation, Editor's pick, Feature, Home Page, Trending

The types of technology that are being utilised in remote service delivery

Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.

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Feature, Service Strategy, Analysis

Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders

Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.

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News, Service Operations, Analysis

Volta Trucks announces first implementation of its new full−electric Volta Zero with Truck as a Service charging infrastructure to Heppner

Volta Trucks has announced the first implementation of its new full-electric Volta Zero with Truck as a Service charging infrastructure to Heppner.

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Feature, Home Page, Analysis, Service Operations, Editor's Pick

How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?

Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.

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Digital Transformation, Analysis, News

Siemens welcomes OverIT to its grid software ecosystem of partners

Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.

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