Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1: Use Existing Phones/Devices In the not-so-distant past, most on site …...
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
ADVERTISEMENT
