Month: February 2015

Feature, FSM Technology

Service Management Automation 2.0

Upgrading a service management system can be a challenge, but unifying and upgrading multiple systems across a continent? Here’s how...

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Digital Transformation, Feature

Knowledge is power… why knowledge sharing is key to modern field service (part one)

Establishing a knowledge base is a strategy that can yield numerous benefits for a field service organisation and once the initial pain of...

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Feature, Service Leadership

Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)

ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...

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FSM Technology, News

Foodservice equipment company Servequip enjoys a ‘sharper’ business with Tesseract

For nearly 40 years, Servequip have been in the business of supplying and maintaining foodservice equipment, with customers ranging from...

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FSM Technology, News

Leading property management organisation goes live with ServicePower service management platform

Service management software provider ServicePower recently announced that a professional services company that provides global commercial...

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#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2015)

The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...

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Feature, Service Strategy

Eight tips for improving field service productivity: Part One

Whilst it is often the selling point of specialist field service technology, improving productivity can also be achieved through good...

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