Feature, Service Leadership

An Open Letter to the Field Service Sector

An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his thinking...

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Feature, FSM Technology

Service Strategy: Future-Proof Your Ops With A Field Service Hub

Service Strategy: Future-Proof Your Ops With A Field Service Hub Marc Tatarsky from FieldAware argues the case for a Field Service Hub as...

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Feature, Service Leadership

Can Entrepreneurialism be Added to Corporate DNA?

Kris Oldland, Editor-in-Chief, Field Service News, talks to author of best-selling book Competitive People Strategy and ex CEO of the...

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Feature, Service Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...

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Feature, Service Leadership

Identifying Organisational Culture in Business

Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...

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Feature, Service Strategy

Why Employee Experience Matters for Customer Satisfaction

It’s well documented that happier and more engaged employees significantly boost customer experience. While plenty of workforce experts...

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Feature, Service Leadership

A Challenge Greater Than Anything We’ve Known

While the hope of a V-shaped dip in the economy is still a possibility, we cannot underestimate the sheer magnitude of the economic impact...

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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Service Leadership

Five P’s to Post-Covid Service Resilience

Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...

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News

Aquant Produces Covid-19 Resilience Hub

Aquant has created a content hub which includes webinars, virtual roundtables, and other ways for the service industry to connect.

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