Author: Kris Oldland

Think Tank Sessions

Servitization, Leadership and Maturity

Servitization, Leadership and Maturity Servitization is an approach that is not only beholden to your own organisational maturity but must...

Read More

Think Tank Sessions

Making Servitization Work

Making Servitization Work Understanding the why of servitization is on the surface a relatively easy task. However, get a firm grip on the...

Read More

Think Tank Sessions

What is Driving the Move to Servitization

What is Driving the Move to Servitization Given the challenges in both implementing and selling servitization based strategies (both...

Read More

Think Tank Sessions

Selling the Concept of Servitization

Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...

Read More

Think Tank Sessions

Reframing the Service/Product Conversation

Reframing the Service/Product Conversation The dichotomy between sales and service is changing beyond recognition. However, we must...

Read More

Think Tank Sessions

The Multiple Challenges of Servitization

The Multiple Challenges of Servitization It is of course a massive understatement to say that servitization is a challenging strategy for...

Read More

Feature, Service Leadership, Service Strategy

Now is the Time for Strong, Decisive Leadership

Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a new normal that was...

Read More

Feature, Service Leadership

Mental Health: Understanding the Change Curve we are all Going Through

We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play;...

Read More

Feature, Service Leadership

An Open Letter to the Field Service Sector

An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his thinking...

Read More

Feature, Service Leadership

Can Entrepreneurialism be Added to Corporate DNA?

Kris Oldland, Editor-in-Chief, Field Service News, talks to author of best-selling book Competitive People Strategy and ex CEO of the...

Read More
Close