Digital Transformation

Content that is about digital transformation in the field service industry

Digital Transformation, FSM Technology, News

Topcon Positioning Has Announced Its MC-Max Machine Control Solution.

Based on its MC-X machine control platform, and backed by Sitelink3D – the company’s real-time, cloud-based data management ecosystem – MC-Max is a scalable solution for mixed-fleet heavy equipment environments.

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Digital Transformation, Feature

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings of...

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Digital Transformation, Feature, Service Strategy

Plotting a Path from Legacy Systems to 3.0

Plotting a Path from Legacy Systems to FSM 3.0 In the last feature from a recent white paper we published in partnership with OverIT, we...

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Digital Transformation, Feature, Service Strategy

A New Cycle of Disruption and Servitization

What does service strategy look like in the new normal? Field service has changed dramatically in the last 18 months, although we were...

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Digital Transformation, Feature

Service Benchmarks Across 5 Key KPIs

Service Benchmarks Across 5 KPIs Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field...

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Digital Transformation, Feature, FSM Technology

Considerations for a Platform Partner

Selecting a platform partner to empower your field service operations In this final feature from a recent white paper we published in...

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Digital Transformation, Feature

Measure What Matters

Measure What Matters Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News,...

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Digital Transformation, Feature

3 Tips to Secure Approval for New Service Projects

In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.

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Digital Transformation, News

Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence

The investment will support the growth and advance its industry-leading service intelligence technology.

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Digital Transformation, Feature, Service Operations

How much did the pandemic impact customer-centricity and digital transformation?

How much did the pandemic impact customer-centricity and digital transformation? FSN Research recently undertook a detailed study in...

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