In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.
Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences
The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.
3 Tips to Quickly Scale Your Appliance or Food Service Repair Business
In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.
Aquant Launches New AI Tool, Service Insights
Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.
Blaze new trail with Field Service, now
Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...
Deliver Service Anytime, Anywhere With Visual Remote Assistance
Deliver Service Anytime, Anywhere With Visual Remote Assistance With remote customer assistance, field service organisations can deliver...
The Drivers Behind Adopting Remote Services
The trend towards adopting remote services has been one that many field service organisations have been embracing, even more so during the...
The rapid rise of Realwear as a major solution provider to the field service sector
The rapid rise of Realwear as a major solution provider to the field service sector As part of our ongoing series of interviews in the...
Digital Transformation and Advanced Services
In field service, much like in every other industry, the central discussions in boardrooms, at industry conferences and across the trade...
The Emergence of A Hybrid Support Model – Fad or Future?
The Emergence of A Hybrid Support Model – Fad or Future? Marc Tatarsky, SVP Marketing, FieldAware, reflects on the findings of a major...
