Digital Transformation

Content that is about digital transformation in the field service industry

Digital Transformation, Feature

How Do We Define Remote Service Capabilities?

So far in this series of features analysing the findings of an exclusive Field Service News Research project run in partnership Salesforce...

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Digital Transformation, Feature

More Than a Solution for These Current Times?

In this, the last article in this series analysing the findings of an exclusive research project run in partnership with Salesforce on...

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Digital Transformation, Feature

The Prevalence of Remote Services in the Field Service Sector

One of the key outcomes of the pandemic on the field service sector was the rapid adoption of remote service delivery. As we begin our...

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Digital Transformation, Feature

Industry Spotlight: Healthcare at Home

Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...

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Digital Transformation, Feature

Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce

Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce This final excerpt from a recent white...

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Digital Transformation, Feature

The Skills Gap, Illustrated

The Skills Gap, Illustrated In a new series of excerpts from a recent white paper published by Aquant we uncover how field service...

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Digital Transformation, Feature

What KPI Measurement Does and Doesn’t Tell Us

What KPI Measurement Does and Doesn’t Tell Us In a new series of excerpts from a recent white paper published by Aquant we uncover how...

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Digital Transformation, Feature

Why Service Leaders Need To Think About Standard KPIs In New Ways

Why Service Leaders Need To Think About Standard KPIs In New Ways In a new series of excerpts from a recent white paper published by Aquant...

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Digital Transformation, Feature

The Key Driver for 3D Systems Adoption of AI

Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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