Digital Transformation

Content that is about digital transformation in the field service industry

Digital Transformation, Feature, Service Strategy

Machines To Get Better Preventative Healthcare Than Humans By 2020

A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, has...

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Digital Transformation, Feature

Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart

Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart Kris Oldland, Editor-in-Chief, Field Service News talks to Jeremy Squire of...

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Digital Transformation, FSM Technology, News

FieldAware Recognized in the 2016 Gartner Magic Quadrant for Field Service Management

FieldAware, the leader in made-for-mobile, cloud-based field service automation solutions today announced it has been positioned on the...

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Digital Transformation, News

IFS unveils IoT solution to help customers drive digital transformation

IFS announced yesterday the launch of IFS IoT Business Connector, a new product that is designed to shorten the time from ideas to...

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Digital Transformation

Don’t give me more data, give me actionable data

Aberdeen’s Aly Pinder asks are we smarter than we were in the past, or do we just have better access to data?

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Digital Transformation

Risk or Revolution: Rise of The Machines

Mark Homer, Vice President, Global Customer Transformation for ServiceMax explains why increased connectivity is an opportunity for service departments everywhere .

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Digital Transformation, Feature, Service Strategy

IoT Service Insights Are Re-shaping Product Design

The way products are serviced is reshaping their design at the R&D level, and providing new insights into product usage, according to field service management specialist, ServiceMax. Service mechanisms are increasingly seen as the common denominator of accurate product development and maintenance.

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Digital Transformation, Feature, Service Operations

What impact will the IoT have on field service operations?

With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors to IoT adoption within our industry. Mark Homer, VP of Global Customer Transformation for ServiceMax reflects on just how big an impact IoT can have for field service companies…

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Digital Transformation

How the Internet of Things will change Field Service

James Smith, Research Director for Field Service conference producer for The Field Service Summit, organised by Copperburg explains how the IoT is set to change everything…

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Digital Transformation

3D Printing: Is it a viable field service delivery tool?

The hyperbole around 3D printing has died down but can it be a viable tool in field service? Aberdeen Group’s Aly Pinder takes a closer look

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