Visual Remote Service: A Starter for Your Strategy
Danny Bearzatto, Co-Founder of Structured Creative, explores the strategic value of visual remote service, focusing on how it enhances efficiency, collaboration, and customer satisfaction.
Think Tank Debrief: The New Surge To Remote Service
Syncron’s Sarang Sambare reflects on the discussions the service leaders attending the 2022 Field Service Symposium held around the widespread shift to remote service in our industry.
Airedale Digital Transformation with Aeromark
Airedale Technical Care, the service division of Airedale Group, has just gone live with Aeromark’s service management platform, fully optimising how it manages its maintenance service to customers.
How digital transformation can drive sustainability in the field service sector
David Smith, former Group Digital Transformation Director at Amey, discusses how implementing technologies can drive sustainability in the field service industry.
When data is used across different applications, you need a single source of truth
David Smith, former Group Digital Transformation Director at Amey, discusses why you need a single source of truth when using data across multiple applications
Aligning different technologies into one digital transformation project
David Smith, former Group Digital Transformation Director at Amey, explains the challenges of aligning two new technologies into one digital transformation project.
Why are many service organizations not getting the expected value out of digital transformation?
David Smith, former Group Digital Transformation Director at Amey, discusses why many field service organizations are not getting the expected value from their digital transformation projects.
Webfleet collaborates with Ford to offer integrated telematics solution
Ford passenger cars and vans with line fitted connectivity are ready to connect with the Webfleet service platform, eliminating the need for after-market hardware installations. This integrated solution makes it faster, easier and cheaper for fleet managers to utilise telematics technology.
Comau develops innovative technologies and processes for next-generation batteries in Horizon Europe’s Spinmate project
Discover Comau’s game-changing role in Horizon Europe’s SPINMATE project, as they develop innovative technologies and processes for next-generation batteries.
ThinkTank Debrief: The Extra Value Of In-Person Field Service
ServiceMax’s Mark Wilding Reflects On Conversations At The Field Service Symposium That Outlines The Intrinsic Value That Of In-Person Interactions
