Real-Time Margin Management in Manufacturing: Operationalising Profit Protection
Why real-time margin management is key to profitability in volatile manufacturing markets—and how to operationalise it.
Subscription Models in Manufacturing: Evolving from Product Sales to Outcome Partnerships
Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.
From Outputs to Outcomes: Rethinking Field Service Contracts
Why outcome-based field service contracts are replacing activity-based models—and what leaders need to change to make them work.
Aftermarket Services: From Firefighting to Futureproofing
Discover how aftermarket services are evolving from reactive fixes to structured, subscription-based growth engines.
Strategic Pricing for Sustainability: Your Next Competitive Advantage
Strategic Pricing for Sustainability: Your Next Competitive Advantage Sustainability is no longer a side note—it’s a strategic must....
Is Your Data Smart Enough to Power the AI You Are Using in Field Service?
The true challenge for organizations is not the AI technology but the ecosystem that supports it, especially the data infrastructure. Field service leaders need to prioritize data governance, quality, and integration before AI deployment. So, what risks come with poor data, and how can organizations mitigate these to ensure AI delivers on its promises?
Predictive Analytics in Aftermarket Services: Stop Chasing Demand – Start Shaping It
Predictive analytics is revolutionizing aftermarket services by forecasting failures, optimizing inventory, and boosting customer retention. Stay ahead—learn how.
The Servitization Blueprint: Overcoming Data Silos and Gaining Holistic Visibility
Discover how breaking down data silos and embracing integrated platforms drive efficiency, customer trust, and profitability for manufacturers.
Returns Are Killing Your Margins – And You’re Making It Worse
Returns are the dirty secret of e-commerce—clogging up warehouses, slashing margins, and frustrating customers. But what if you’ve been thinking about them all wrong? Here’s how the smartest brands are flipping the script.
Personalization in Field Services: Adapting to Unique Customer Needs at Scale
Customers expect personalized service—but at scale, it can get messy fast. The key? Smart data, AI-driven scheduling, and seamless workflows. Here’s how top field service teams are getting it right…
