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Latest news from the industry:

Aftermarket, News, Service Leadership

Syncron Appoints Claire Rychlewski as Chief Revenue Officer

Syncron, the leading provider of aftermarket service lifecycle management (SLM) solutions, announced that Claire Rychlewski has joined the Syncron executive leadership team as Chief Revenue Officer (CRO) to accelerate revenue growth in burgeoning aftermarket service lifecycle management market.

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Digital Transformation, FSM Technology, News, Service Operations

Optimize My Day Introduces OMD Powerhouse…

German Mobile Workforce and Field Service Optimization Experts, Optimize My Day Announce A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry

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News, Service Leadership, Service Strategy

Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024

The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.

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News, Service Operations, Spare Parts

Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy

Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive innovation and efficiency in the HVAC industry.

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News, Service Operations

Bowker Transport set to improve driver safety and fuel performance with Webfleet

Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to an integrated Webfleet fleet management and VisionTrack camera system, supplied by Daisy Communications across its fleet of 225 HGVs.

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News, Service Operations, Spare Parts

Guangzhou Hybot Technology Co.Ltd. partners with Hydrogen Vehicle Systems (HVS) for Groundbreaking Collaboration 

The cooperation focuses on promoting hydrogen fuel cell trucks in the UK and EU through product, technical, and service collaboration, guided by a Memorandum of Understanding.

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FSM Technology, News

ISS Partners with Totalmobile to Enhance Safety for 7,000 Frontline Workers Across the UK

ISS leads the way as the first UK organisation to provide a safety solution for all its lone and isolated frontline staff, with Totalmobile’s innovative Protect technology

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Digital Transformation, News, Service Strategy

Service Revolution Academy invitation to “Transforming Your Work: AI Driven Growth”Webinar on 4th September 2024

The Service Revolution Academy invites senior business leaders to join the “Transforming Your Work: AI Driven Growth” webinar with Kane Minkus at 4pm (UK time) on Wednesday 4th September 2024.

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Digital Transformation, News

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…

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Digital Transformation, News

GenAI dawns new era in Industry 4.0, says GlobalData

As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to redefine operational processes across diverse sectors.

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