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Latest news from the industry:

News, Service Strategy

The crowdsourced tech: a new way to deliver on-demand field service?

Manuel Grenacher, CEO Coresystems takes a look at how crowdsourcing could potentially be a revolution in delivering field service as and...

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FSM Technology, News

Komatsu Forest Harvests Savings with BigChange JobWatch

Komatsu Forest, the sole supplier for Komatsu timber harvesting equipment in the UK and Ireland, is reaping the rewards having implemented...

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FSM Technology, News

Salesforce launches their own FSM solution – Field Service Lightning…

Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies,...

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Digital Transformation, News

Service Max Launches Connected Field Service

Service management software specialist ServiceMax has launched  Connected Field Service,  a complete Internet of Things (IoT) solution...

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Digital Transformation, News

ServicePower becomes a ThingWorx partner

ServicePower Technologies Plc has joined the ThingWorx partner program as a certified partner. ThingWorx is a leading rapid application...

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News, Service Operations

SGN targets £1 million savings with improved driver behaviour

UK gas distribution company SGN expects to save about £1million by implementing a driver performance improvement programme across its...

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News, Service Strategy

Consumers say Fix It First Time

Study links high customer satisfaction with service providers who fix it on the first visit A study commissioned by Trimble as part of...

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FSM Technology, News

TomTom Telematics pilots connected cars

TomTom Telematics is using its fleet management expertise to develop connected car services. The first pilot is with a leading European...

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FSM Technology, News

Motion F5m tablet shipping again after sharing the stage with Xplore for the first time

Companies keen to deploy the Motion F5m tablet, who have been thwarted by lack of availability got some good news at last week’s...

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News, Service Operations

Cognito appoints Laurent Othacéhé as CEO

Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...

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