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News, Service Operations

Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research

IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.

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News, Service Operations, Service Strategy

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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FSM Technology, News

Syncron Applauded by Frost & Sullivan for Enabling Pricing Intelligence and Visibility for OEMs, Dealers, and Distributor Supply Chains With Its SaaS Solutions

Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and help customers optimize their operations and drive long-term growth

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News, Service Operations

Volta Trucks announces first implementation of its new full−electric Volta Zero with Truck as a Service charging infrastructure to Heppner

Volta Trucks has announced the first implementation of its new full-electric Volta Zero with Truck as a Service charging infrastructure to Heppner.

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News

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification to implement security and protection measures for customer and company data.

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Digital Transformation, News

ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals

ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution.

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News, Service Strategy

Skills shortage and recession fears put a halt on digital projects

New research from Studio Graphene has revealed that more than half of UK business leaders believe their companies’ digital platforms fail to stand out against competitors, with almost half ready to invest in making improvements in 2023.

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FSM Technology, News

Webfleet and Chargylize launch EV.connect – a solution that helps fleets electrify

EV.connect allows Webfleet users to get detailed fleet electrification advice from Chargylize based on actual driving data

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Digital Transformation, News

Remote assistance to field workers, leveraging Augmented Reality and fostering innovation

Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support its maintenance staff working in the field in Mexico, Chile, and other locations.

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FSM Technology, News

BT pushes ahead with new sustainable digital solutions through its Green Tech Innovation Platform

BT enters phase two of its Green Tech Innovation Platform programme to uncover new tech that could help manufacturers become more sustainable by announcing digital start-ups RIIICO, Sensorfact and Circularise.

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