Why LifeScan Records 100% of Customer Service Calls — And “Listens” to All of Them
Aquant recently spoke with Ehab Goldstein of LifeScan about how his own team uses AI to improve compliance at scale, support market research and more.
IFS performance outpaces competitors with 5th consecutive year of double-digit growth
IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.
OverIT Next-Gen FSM Platform 2023 Wave One
OverIT announced the first release of the year. The Next-Gen FSM Platform 2023 Wave One accommodates customers’ needs helping them expand FSM and LAM features in scheduling & dispatching and mobile empowerment areas.
Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research
IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.
OverIT names Monica Simeone as Chief Philanthropy Officer
OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.
Syncron Applauded by Frost & Sullivan for Enabling Pricing Intelligence and Visibility for OEMs, Dealers, and Distributor Supply Chains With Its SaaS Solutions
Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and help customers optimize their operations and drive long-term growth
Volta Trucks announces first implementation of its new full−electric Volta Zero with Truck as a Service charging infrastructure to Heppner
Volta Trucks has announced the first implementation of its new full-electric Volta Zero with Truck as a Service charging infrastructure to Heppner.
Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification to implement security and protection measures for customer and company data.
ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals
ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution.
Skills shortage and recession fears put a halt on digital projects
New research from Studio Graphene has revealed that more than half of UK business leaders believe their companies’ digital platforms fail to stand out against competitors, with almost half ready to invest in making improvements in 2023.
