Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.
Field Service Forum After Hours 24: Alvaro Pombo, TrueContext
Field Service Forum After Hours 24: Alvaro Pombo, TrueContext Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at the end of...
Field Service Forum After Hours 24: Clinten van der Merwe, Tomra
Field Service Forum After Hours 24: Clinten van der Merwe Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at the end of a...
Seven Deadly Sins of Field Service Management: #7 Not Going There!
Seven Deadly Sins of Field Service Management: #7 Not Going There! At the December 2023 Copperrberg Service Academy, Ron Zielinski, Sr....
Is hunger to excel a common trait in veterans?
Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within the global field service sector,...
Do we need to do more to attract veterans into field service?
Do we need to do more to attract veterans into field service? As we continue to face an aging workforce crisis within the global field...
Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication
Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication At the December 2023 Copperrberg Service Academy, Ron...
The importance of connecting with our field service techs
The importance of connecting with our field service techs When we consider that, as an industry, we are facing a global workforce shortage,...
Why are so many companies still waiting to take their first steps into digital transformation?
Why are so many companies still waiting to take their first steps into digital transformation? At the 2023 Copperberg Power of 50...
Seven Deadly Sins of Field Service Management: #5 Not being data-driven
Seven Deadly Sins of Field Service Management: #5 Not being data-driven At the December 2023 Copperrberg Service Academy, Ron Zielinski,...
